Shipping Policy
Global Delivery: The Project is committed to delivering your items worldwide as quickly as possible. Orders are shipped via FedEx, USPS, or other carriers depending on the shipping address.
Delivery Times: Please note that as items may be sourced from different locations, delivery times may vary.
Shipping Fees
Minimal Fees: At piccare.shop, we strive to keep our shipping fees minimal to offer you the best value. We are pleased to provide free worldwide express shipping on all orders!
Fast Shipping Option: For an expedited delivery, we offer a fast shipping service for an additional $15.99 per pair, available at checkout.
Delivery Exclusions: Please be aware that deliveries do not include weekends and public holidays.
Order Processing Time
Dispatch Timeline: Orders are typically dispatched within 72 hours after payment confirmation. Our warehouse operates from Monday to Friday during standard business hours and is closed on national holidays. We make every effort to minimize shipment delays during these periods.
Estimated Delivery Times
Express Shipping: Estimated delivery time for express shipping is between 10 to 12 working days. Please note that this is a guided estimate and may vary.
Order Confirmation and Tracking
Order Status: You can check the status of your order under the Order History section on our website. A confirmation email will also be sent upon successful checkout.
Tracking Information: Once your order has shipped, you will receive another email with the tracking information. Alternatively, you can track your order here.
Tracking Delays: If you do not receive a tracking confirmation email within 5 business days of making your payment, please contact us at service@piccare.shop for assistance. Remember that it may take up to 24 hours for your tracking number to activate.
Missed Delivery
Delivery Attempts: If we are unable to reach you at the specified shipping address, our delivery provider will leave a message or call you. They may also leave a card with instructions on delivery or collection options.